mysap.caSAP HCM & SuccessFactors
1_1_4 23 March 2023 Note

SAP SuccessFactors Provision vs Instance

Provisioning is the back end of the system. Customers does not have access to Provisioning.

Instance is the front end of the system.

Use Provisioning for the following purposes:

  • To modify company settings, such as enabling new features
  • To turn purchased modules on or off
  • To create administrator accounts
  • To download and upload templates that contain custom configuration
  • To enable language packs

Provisioning access to the  instance control, using the Manage Provisioning Access tool in Admin Center.

Provisioning access to theinstance, using the RBP Manage Provisioning Access tool in Admin Center.

Provisioning access is instance-specific. In case more than one instance in SAP SuccessFactors system (Development, Test, Production), Provisioning access separately in each instance.